Advantage Gold IRA Review, Ratings, Complaints
Advantage Gold Review
In this comprehensive review, we’ve compiled the most recent Advantage Gold IRA ratings and reviews from six leading consumer rating agencies. This consolidated information will give you a clear picture of the company’s performance and reputation in the gold IRA industry.
Before investing in precious metals you must understand the differences between the metals offered, risks, and fees involved. Do your own research and don’t just go with any company. Make sure the company is vetted and comes highly recommended.
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Company Overview
Advantage Gold, established in 2014, is a reputable precious metals IRA company that specializes in helping individuals diversify their retirement portfolios through gold and silver IRAs. They assist clients in rolling over their 401(k)s or transferring funds from other accounts to set up precious metals IRAs.
Key Features:
- Transparent and Competitive Fee Structure
- Focus on Client Education
- Excellent Customer Service
- Partnership with STRATA Trust Company as Custodian
Fee Schedule:
- Initial set-up fee (one-time): $50
- Annual storage fee: $100
- Annual admin fee: $75
Special Offers:
- Free insured shipping for investments of $25,000 or more
- All fees waived for one year with investments of $50,000 or more
Storage Options:
IRS-approved precious metals are securely stored at either Delaware Depository or Brink’s Global Services.
Consumer Ratings Summary
- Trustpilot: 4.9/5 stars (Excellent) based on 1,658 reviews
- 98% 5-star reviews
- 2% 4-star reviews
- Better Business Bureau (BBB): 4.88/5 stars, A+ rating
- Accredited since 2014
- Only 1 complaint in the past 3 years
- Consumer Affairs: 5/5 stars based on 445 reviews
- 100% 5-star reviews
- Trustlink: 4.9/5 stars based on 491 reviews
- Business Consumer Alliance (BCA): 5/5 stars, AAA rating
- Based on 3 reviews
- Google: 5/5 stars based on 814 reviews
Positive Aspects
The overwhelming majority of reviews highlight several strengths of Advantage Gold:
- Knowledgeable and Friendly Staff: Customers consistently praise the company’s representatives for their expertise and willingness to educate clients.
- No-Pressure Approach: Many reviews mention that they never felt rushed or pressured to make a purchase.
- Excellent Communication: Clients appreciate the company’s responsiveness and ongoing support, even after the initial sale.
- Thorough Education Process: Advantage Gold is known for its commitment to educating clients before they make investment decisions.
- Professionalism and Efficiency: Customers often mention the smooth and professional handling of their transactions.
Areas for Improvement
While negative reviews are extremely rare, a few isolated issues have been reported in the past:
- Buyback Pricing: A small number of customers have expressed dissatisfaction with buyback offers.
- Commission Transparency: Some clients have requested more clarity regarding transaction costs and commissions.
- Product Selection: In rare cases, customers have reported feeling pressured to purchase specific products.
It’s important to note that these issues appear to be exceptions rather than the norm, given the overwhelmingly positive ratings across all platforms.
Advantage Gold Ratings
Trustlink – 4.9 star rating based on 491 reviews
One 2-star review:
The client was price shopping and didn’t get the lowest (best) price compared to another company $3 less for Canadian Maple Leafs
Company response: They have provided over seven hours of education and consultation to this specific client over a 6 month period and in the name of transparency stated that they received less than 1% in fees and also gave a $200 credit.
On a 35-minute follow-up call with the client, after they left the review, Advantage Gold stated this client has expressed their desire to acquire more precious metals from them and is confident that everything will improve going forward.
It shows the company values its client’s satisfaction and has shown goodwill by taking the time to respond and address the issue.
Four 1-star reviews:
- Never received the Gold Guide book. The client states they wanted the physical copy but was only sent a digital version.
In our experience, you would only get a “physical” kit once you have been on a call and expressed your intent while verifying your information in order to be eligible. After all, the company doesn’t want to waste advertising dollars on those who are not serious investors.
- One customer claims they paid over 40% in fees.
- Another complains about them being sold overpriced products.
- Wanted to sell back their Canadian coin which they paid $462.50 two years prior. At the time the client claims Advantage Gold offered $562 then later revised the offer to $406.
Without more detail, it is difficult to determine if the company deserves this bad review. Perhaps the market conditions changed and typically on buybacks you will get a few dollars below the spot value regardless.
Better Business Bureau (BBB) – 4.88 out of 5 based on 76 customer reviews
- 1 customer complaint over the past 3 years! That is unheard of in the industry. Excellent. Impeccable service.
- According to the BBB, Advantage Gold has not received any negative reviews (except one) or complaints in over 7 years. Rated A+, their top honor.
There was only one 1-star rating of a client claiming that only 20% of the metals that she bought were worth anything and the rest was junk. The company responded within a few days stating that what is referred to as “junk” metals are not permissible inside of an IRA and are not sold to retirement accounts. They tried to reach the individual multiple time to clear up any confusion but were unable to reach them.
Consumer Affairs – a 5-star rating based on 445 reviews
Zero 1 and 2-star reviews, fantastic!
There are two 3 star reviews. One was praising the representatives’ manner but was just not interested in the product. The other was a potential customer that wanted to purchase 12 oz. of silver. They were disappointed when the company responded that they have a minimum of $10,000.
The rest are all 4 and 5-star reviews: 389! These are some of the highest ratings we’ve seen on this rating site when comparing their competitors.
Trust Pilot – 4.9 stars out of 5 stars! Excellent rating from 1,658 reviews
This is another amazing achievement, with only one poor review an overall 100% positive rating, with 98% coming from 5-star reviews and 2% from 4-star reviews. Less than 1% is coming from one 2-star review.
This complaint is from back in 2017, a repeat of the same person who left a 2-star review on Trustlink and has also been quickly tended to and resolved. The company has responded thoughtfully in our opinion.
Google Reviews – 5.0 stars out of 5! With 814 reviews in total
After searching through pages and pages of reviews we were not able to find a single negative review. All were 5 stars, not even any 4 stars, wow! We think it is safe to say that all their clients are happy.
All the 5-star reviews keep on reiterating how the representative is extra patient and the knowledge they provided was unparalleled. Here is a sample:
In summary
Advantage Gold maintains an impressive reputation in the gold IRA industry, with consistently high ratings across multiple review platforms. Their commitment to client education, transparent pricing, and excellent customer service sets them apart from many competitors.
The company’s strengths include:
- Outstanding customer satisfaction ratings
- A strong focus on educating clients
- Competitive and transparent fee structure
- Minimal complaints over a long period of operation
For those looking to invest a minimum of $10,000 in a precious metals IRA, Advantage Gold appears to be an excellent choice. Their First Time Gold Investor Program is particularly beneficial for those new to precious metals investing.
While it’s always wise to conduct your own research and compare options, the consistently high ratings and positive reviews suggest that Advantage Gold is a trustworthy and reliable partner for precious metals IRA investments.
Remember to consider your personal financial goals and consult with a financial advisor before making any investment decisions.
*If you would like to compare Advantage Gold with a review we did of our current #1 pick you can view that here, best gold ira company.